Privacy policy
Privacy
Policy
This Privacy Policy describes how dufelo.com (operated by Vedatra Enterprises LLC) collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from the Site.
How we handle
your information.
What Information Do We Collect?
We collect Personal Information from you in several ways to provide and improve our Service.
(a) Information You Provide Directly:
- Contact & Order Information: Your name, billing address, shipping address, email address, and phone number.
- Payment Information: Credit card information, debit card information, or other payment details. (Processed securely by payment gateways; we do not store full card details).
(b) Information We Collect Automatically:
- Device & Technical Information: When you access the Site, we collect information about your device, including your IP address, web browser, time zone, and installed cookies.
- Usage Information: We collect information about how you browse the Site, viewed pages, search terms, and other interactions.
How Do We Use Your Personal Information?
We use the Personal Information we collect for the following purposes:
- To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and confirmations.
- To Communicate With You: To provide customer support and respond to your inquiries.
- To Screen for Risk: To screen our orders for potential risk or fraud (in particular, using your IP address).
- For Marketing: If you opt-in, we may send you emails or text messages about new products and special offers. You can opt-out at any time.
- To Improve Our Site: To analyze how our customers browse and interact with the Site.
Who Do We Share Your Information With?
We do not sell your Personal Information. However, we share it with key third-party service providers to help us run our business and fulfill your orders:
- Shopify: Provides our online e-commerce platform.
- Payment Processors: Services like Stripe and PayPal process your payment securely.
- Shipping & Supplier Partners: To fulfill orders, we share necessary details (name, shipping address, phone number) with partners like Zendrop.
- Advertising Partners: (e.g., Google, Facebook) We may share technical or usage information via cookies and pixels for targeted advertising.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data sent to your browser. You can instruct your browser to refuse all cookies, but this may prevent you from using some portions of our Service.
Your Privacy Rights (CCPA)
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request disclosure of what Personal Information we collect, use, and disclose.
- Right to Delete: Request the deletion of your Personal Information.
- Right to Opt-Out: Opt-out of the "sale" of your Personal Information.
To exercise these rights, please contact us using the information below.
Data Retention & Age of Consent
Data Retention: When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Age of Consent: The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this Site with the "Last updated" date.
Contact Us
Email Support
For more information about our privacy practices or questions, contact us at support@dufelo.com.
Phone Support
Reach out to us directly via phone at +1 (833) 348-3097.
Business Address
Vedatra Enterprises LLC
30 N Gould St, STE R
Sheridan, WY 82801, USA